Privacy Policy

Privacy notice for members

Thank you for choosing to be part of the Marvelesque family. We take your privacy seriously and want to be sure that you understand how we process your details.

When you come to Marvelesque and meet our team, you give us details about yourself including contact details and details about your abilities and needs. As a member of Marvelesque, Marvelesque (the Data Controller) wishes to hold your details to provide you with the best experience we can. This constitutes a legitimate interest to hold your contact details. We need your consent to hold the details you tell us about your personal life where it relates to the personal growth we aim to cultivate. We would like to have your consent to hold the details you give us about your life on our database. This provides you and us with a personal journey of your time at Marvelesque. It allows you and us to see how you have changed over your time at Marvelesque and helps tailor our work to you. We shall keep your data and your progress record on our database until 5 years after your last engagement with us. We shall also keep other data (e.g. consent forms including health data) for 5 years. We obtain statistics from our records that we can give to our funders. These will not contain your personal data. These help us to raise the funds required to keep Marvelesque open and available to those who benefit from it by showing the impact Marvelesque can have. We may ask you to use an anonymised version of your journey as a case study. We would ask for your consent specifically for this purpose. We will only otherwise share your information with other organisations if there is a legal reason to do so or if you have requested it. We sometimes take photos and video footage at Marvelesque. We need your consent to take photos and videos of you. You may choose to engage with us via social media. You need to be aware that this may involve your data being transmitted beyond the EU to countries (e.g. the USA) where different data protection laws apply. While we shall do our best to protect your data through our privacy settings, if you choose to connect with us through social media, you accept that Marvelesque cannot be responsible for your data on the social media platform. We shall contact you from time to time to ensure that we have up-to-date details for you. Where we need consent to process your data, you are free to withdraw your consent at any time. We shall not use your data for any profiling purposes or any automated decision-taking processes. If you wish to know what data we hold about you, you may request this from us. We shall respond to your request within one month. You may request that we correct your data. You can find out about your data rights at https://ico.org.uk/your-data-matters/. If you feel that we are processing your data unfairly or unlawfully, you may contact us with your complaint. We shall attempt to resolve your complaint within one month. If you are not satisfied with the resolution, you have the right to complain to the Information Commissioner’s Office.

Contact Details:

Email: b.watson@marvelesque.co.uk , s.paris@marvelesque.co.uk

Marvelesque Community Interest Company limited by guarantee SC 605034